Final Lab Exam BSAI– Web Technologies

June 17, 2025 Class Quiz Web Technologies Course

You have already developed an eCommerce solution as part of your coursework. Extend your project by implementing a “Contact Us / Complaint” feature with the following requirements:

Functional Requirements:

  1. Access Control:
    • Only logged-in users should be able to access the “Contact Us” page.
  2. Complaint Submission:
    • Allow the user to submit a complaint by entering their Order ID and a message.
    • Store complaints in MongoDB along with:
      • User ID
      • Order ID
      • Message
      • Timestamp
  3. User View:
    • Each user should only be able to view the list of their own complaints.
  4. Admin View:
    • Implement an admin-only interface where the admin can view all complaints submitted by users.